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Now unable to get all the parts I need to make it worth repairing. I purchased Model #WT98010R and I’ve had it for 2 years and have put it up probably 6 times. This summer I had it up in the backyard after a birthday party for several days and one of the poles broke during a bad storm while I was at work. I bought two of these tents new last year from a yard sale.
It seems like I am the second person to review this product, and the second one to give it a 1 Star rating. Goes together well, but as soon as we got a little shower…. Total collapse, hubs (2) ozark trail chairs shattered and two sets of poles completely destroyed. Not sure if I should order replacement parts or not, maybe I should just consider this a waste of money, and cut my losses while I can.
We are looking for these pieces if anyone wants to sell. The campground received a moderate rain on the second night and the roof collected water in several places, causing the screen house to collapse. This was not a heavy rain by any means as no other shelters or tents collapsed. The weight of the water actually bent several poles on the roof and one leg. This probably could have been prevented by adding more yellow support poles to the roof.
Dozens of two-foot sections of pipe spilled onto the floor with stickers labeling them ‘1B’, ‘4’, or ‘2B’. Childhood memories of failures with Tinker Toys came flooding back. But, with determined hope, I began to wade through the instructions. Anyone have spare parts for sale?
The Screen House is spacious enough for six people, or more around a folding table in an uninterrupted 360-degree panoramic shelter. Wasn’t even able to get the tent set up in a mild wind before one of the corner plastic parts broke. I purchased my tent a couple of years ago, but time passed and just got it out to put it up.
We will not replace the 3-way hubs again. Had the screen house for 4 years. A gust of wind probably around 50 MPH took it down. Broke all four corner hubs and bent all 1b poles beyond repair. We loved it when it stayed together.
It gives great shade and it keeps flies out. We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person I talked to was awesome! She guided me through until I was able to find the correct serial number for the part and sent it to me right away. It is of poor design, in that this could be avoided using 2 more yellow, curved roof poles which would not allow the rain to puddle on the roof. My husband and I were in the screen room, keeping the rain from puddling for more than a half hour.
I purchased this Screen House two years ago. It goes up OK, poles have color coded stickers on them. Been through several severe storms while camping with no issues. Keeps ozark trail canopy sun and bugs at bay which was my main reason for buying it. Seems harder to take down than to put up. The way the poles clip into hubs is a little hard to get apart.