If there are any issues with your bike, return it for a full refund or receive a replacement bike for free. Your bike frame & fork are protected under our Lifetime Warranty policy. The leader of Ontario’s NDP is calling on one of its own members to retract a statement on the Israel-Gaza war, which she says was not approved by the caucus. The Canadian government is ‘planning’ to assist Canadians and their families departing from Tel Aviv ‘in the coming days,’ using Canadian Armed Forces aircraft, Foreign Affairs Minister Melanie Joly announced Tuesday. Federal officials are also working on other options for those who cannot reach the airport amid the Israel-Gaza war. The model number can be found on the lower portion of the seat tube just above the crank on a black and silver decal.
We ask that you return your bike to the same place it was purchased. If bought at an outside retailer, be sure to have your receipt. If kent bicycles bought on our website, please have your order number on hand. Head to the page below and fill out the warranty claim submission form.